Privacy & Cookies

At the Pepper Group (“Pepper”), we aim to protect your privacy as far as possible. We only use information that we collect about you for purposes of improving this website, as further detailed below.

Types of Information We Collect

We collect:
  • questions, queries or feedback you leave via this website, including your email address if you contact us or our holding company and/or our subsidiaries and/or the subsidiaries of our holding company (together the "Pepper Group");
  • your email address and subscription preferences when you sign up to our email alerts, and how you use our emails - for example whether you open them and which links you click on;
  • your Internet Protocol (IP) address, device specific information, and details of which version of web browser you used; and
  • information on how you use this website; we collect that data using cookies and page tagging techniques.

If you would like to learn more about what personal data we hold and what processing we do in respect of that data, please contact us at enquiry@pepper-global.com and we will be happy to provide you with the relevant information.

Information Access and Disclosure

The data we collect can only be accessed by authorised people in Pepper Group and selected third parties who provide us with website support and development services (and their sub-contractors and representatives) located in various jurisdictions, including but not limited to Australia, New Zealand, the United Kingdom, Ireland, Spain, South Korea, Hong Kong, the People’s Republic of China, Singapore and the Philippines.

Overseas entities may be required to disclose information to relevant foreign authorities under a foreign law. Whilst we attempt to select and secure reputable offshore service providers, to the greatest extent permitted by applicable laws, we are not liable for any breach or misuse of information sent to offshore service providers. Where permitted by applicable laws, Pepper may transfer your personal information to an overseas entity which may not be subject to privacy laws or principles similar to those which apply to the jurisdiction you are located in, and any information disclosed to an overseas service provider may not have the same protection as under the privacy laws applicable to the jurisdiction you are located in. Unless required by applicable laws, you may not be able to seek redress for any breach of your privacy which occurs outside of the jurisdiction you are located in. To the greatest extent permitted by applicable laws, you consent to Pepper disclosing your personal information to entities located outside the location you are in for the purposes set out herein, on the basis that Pepper is not required to take such steps as are reasonable in the circumstances to ensure that any overseas recipient of your personal information complies with privacy laws applicable in the jurisdiction you are located in.

Where required by applicable laws, when using external service providers, we will require that they take reasonable technical and organisational steps to protect your personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure.

In addition, if you are located in the EU and your personal information is processed in a country outside of the EU, we will put in place contractual clauses approved by the EU Commission as providing an adequate level of protection.

Except as described in this Privacy Policy, we do not disclose your personal information to third parties.

You should be aware that the Internet is not a secure form of communication and sending and receiving information over the Internet carries with it risks including the risk of access and interference by unauthorised third parties. We do not accept responsibility or liability for the confidentiality, security or integrity of your personal information in connection with its transmission over the Internet.

We store information in different ways, including in electronic form, cloud storage and IT servers that may be located overseas to store the personal information we hold. Your information will be held securely and used only by authorised staff within Pepper for the purposes detailed herein. The security of your personal information is important to us and we take reasonable technical and organisational steps to protect it from misuse, interference and loss, and from unauthorised access, modification or disclosure. However, in the case of electronic storage, it is not always practicable to find out where your information may be accessed or held, as electronic or networked storage can be accessed from various countries via an internet connection.

Use of Information

We may use your personal information to improve the content and functionality of our website (such as to determine pages of the website visited by users, and the frequency of such visits).

We process and use your personal information as such processing is necessary for the purposes of legitimate interests pursued by Pepper Group, to monitor website usage and functionality to ensure that it provides website visitors with the best possible experience.

We retain your personal data in line with our legal and regulatory obligations and for business and operational purposes.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not of itself identify any individual.

Google Analytics

We use Google Analytics tools. Any use that Google makes of data collected will be governed in accordance with the Google Privacy Policy. For more information please refer to https://policies.google.com/privacy

Accessing and updating your personal information

You have various rights in respect of your information, each of which can be exercised free of charge. In summary, those include rights to:

  • access the personal information we hold about you;
  • require us to correct any mistakes in your personal information which we hold;
  • require the erasure of personal information concerning you in certain situations;
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and require us to transmit those data to a third party in certain situations;
  • object in certain other situations to our continued processing of your personal information; and/or
  • otherwise restrict our processing of your personal information in certain circumstances.

If you would like to exercise any of these rights, please contact us at enquiry@pepper-global.com

Third Party Policies

This website may contain links to websites of third party companies and organisations that are not controlled by, under common control with, or otherwise related to Pepper. Each such company and organisation will have its own privacy policies and fair processing notices posted on its website and you should review the relevant policies and notices for each such website you access.

Revisions

We may amend this Privacy Policy at any time and will post the revised policy on this page. Please review this page periodically for any such amendments.

Products and Services

This Privacy Policy only applies to your use of this website. In the event that you purchase and/or obtain any product and/or service from any member of the Pepper Group, this will be subject to the individual contractual terms and conditions on which such product and/or service is offered (“Product Terms and Conditions”). In the event of conflict between (1) this Privacy Policy, and (2) the Product Terms and Conditions, the Product Terms and Conditions shall prevail.

Cookies

Cookies are small data files placed on your computer or internet enabled device by websites in order to add functionality. A cookie can be used to identify a user's computer or internet enabled device to the website, or to other third-party websites. This allows websites to improve the way they work, such as remembering preferences expressed by a user or tracking a user's use of a website for statistical analysis. Cookies do not themselves contain any personally identifying information but if you provide information to us, it may be linked to the data stored in the cookie.

Microsoft.NET Cookie: ASP.NET_SessionId

General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server.

The main purpose of this cookie is:  Strictly Necessary

Service: .NET platform - View Service Privacy Policy

Status: Essential

Expiry: Session
Azure Cookie: ai_session

This cookie name is associated with the Microsoft Application Insights software, which collects statictical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie.

The main purpose of this cookie is: Performance

Service: Azure - View Service Privacy Policy

Status: Essential

Expiry: Session



Cookie: ai_user

This cookie name is associated with the Microsoft Application Insights software, which collects statictical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie.

The main purpose of this cookie is: Performance

Service: Azure - View Service Privacy Policy

Status: Essential

Expiry: 1 year

How do I change my cookie settings?

You can change your cookie preferences at any time by clicking on the ‘C’ icon. You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘Save and close’. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout